Shipping policy

Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or holidays. You will receive a confirmation email with tracking information once your order has shipped.

Shipping Rates We offer a flat shipping rate of $5.99 on all domestic orders, regardless of order size.

Delivery Time Standard shipping typically arrives within 5–7 business days after your order has been processed.

Domestic Shipping We currently ship to all 50 U.S. states.

Order Tracking Once your order has shipped, you will receive an email with a tracking number. You can track your order at any time using the link provided.

Lost or Damaged Packages PupNThreads is not responsible for lost or stolen packages confirmed as delivered by the carrier. If your package arrives damaged, please contact us at hello@pupnthreads.com within 48 hours of delivery.

Contact Us For shipping questions, reach us at hello@pupnthreads.com or visit our Contact page.